Office Address

Backside of Ramee Guestline Hotel, Shop No.5, Radheshyam Apartments, Annamayya Marg, Tirupati, Andhra Pradesh 517507

Get in Touch With Us

Need help with your eSIM activation? Our global support team is available 24/7 to ensure you never lose your connection.

Frequently Asked Questions

Here are some frequently asked questions (FAQs) about eSIM services.

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Most modern smartphones released after 2019 (like iPhone 11+, Samsung S20+, and Google Pixel 3+) support eSIM technology. To check, dial *#06# on your device; if you see an EID number, your phone is eSIM ready. Simnity supports all unlocked, eSIM-compatible devices.

Most plans are data-only. Calls, SMS or a phone number are included only when explicitly listed in the plan details. Data-only plans can support internet calling and messaging apps. Do not rely on an eSIM for bank OTPs unless the relevant service and number support are confirmed.

We recommend installing your Simnity eSIM the day before you travel or at the airport using Wi-Fi. You can scan the QR code early, but the data plan won't typically activate until you land and connect to a supported local network in your destination.

Yes. For your eSIM to work, you must go to your phone settings and Enable Data Roaming for the Simnity line. Don't worry you won't be charged by your home provider as long as your "Primary" SIM's roaming is turned off.